FAQs
Which countries do we deliver to?
Currently, we ship to the United States, Australia, the United Kingdom, and Canada. Our international orders are delivered within roughly 7-14 business days, and most importantly, we are pleased to be able to provide FREE Shipping on ALL orders!
When can I expect my delivery?
Standard delivery times for our FREE Shipping service are roughly 7-14 Business Days. (Depending on your location and local postal service).
What about Express Delivery?
We are using DHL as our express shipping partner. It will take around 3 - 7 working days to arrive in your country. Free Express Delivery Above USD 250
What about bulk orders?
If you want to order more than 20 pieces. We offers wholesales price. Please get in touch.
What is your Returns Policy?
Our returns policy is valid for 15 days from the day your goods are delivered to you.
Due to hygiene reasons, we strictly accept returns only for damaged items upon receipt. If you find your item damaged, be sure to get in touch with us immediately to initiate the return process.
For Refund policy, please go to Refund Policy
What is your Cancellation Policy?
After you purchase your order, you will be given up to 12 hours to cancel your order. We will be able to give you a full refund if you cancel your order within the first 12 hours.
How can I get in touch with Support?
If you have any questions, support, or assistance with your order, please message us via our Contact Page. We aim to respond to all customer inquiries within 1 - 2 working days.