Duration: Our returns policy is valid for 15 days from the day your goods are delivered to you.
Eligibility: Due to hygiene reasons, we strictly accept returns only for items that are damaged upon receipt. If you find your item to be damaged, please contact us immediately to initiate the return process.
Refunds (if applicable): Upon successful inspection of the returned item, we will process your refund. The amount will be credited to your original payment method within a specified number of days, depending on your card issuer's policies.
Late or Missing Refunds (if applicable): If you haven’t received a refund yet, please check your bank account once more, then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us.
15 Days Money-Back Guarantee: We stand behind the quality and integrity of our products. That's why we offer a 15-day money-back guarantee. If, for any reason, you're not satisfied with your purchase, return the damaged product within the 15-day window, and we'll ensure you receive a full refund.
Expiry of Return Window: If 15 days have elapsed since the delivery of the purchase, we regret to inform you that we cannot offer a refund or exchange.